BOOKING TERMS & CONDITIONS

BOOKINGS POLICY

Full course fees are payable at the time of enrolment.
Places in courses are only secure once full payment has been received by Kerrie Rd Neighbourhood House (KRNH).
Priority re-enrolment is available to continuing full term paying participants
Waiting lists shall be kept for over-subscribed classes.
We do not offer credits/refunds for missed classes (except in exceptional circumstances or on a case by case basis)
If numbers permit, a higher casual "pro-rata" fee may apply to some classes, provided: the class has the minimum paid enrolments required and there is no waiting list. The casual "pro-rata" fee must be paid up front for all sessions you wish to attend in a term & is not retrospective.

Concessions apply to some term class fees on presentation of a current:

CANCELLATION & REFUNDS POLICY

Refunds and credits will not be given if a student discontinues a course, does not attend or cancels within the week prior to course commencement.
A refund (less $20.00 admin fee) is given if you cancel your enrolment at least 7 days prior to course commencement.
A full refund is provided if the class is cancelled by KRNH due to insufficient numbers or other reasons.
If a tutor is unavailable (due to illness) for a class & a replacement cannot be found, students will be offered a make up class (if available) or a credit for that class.